Shipping & Returns
The shipping time in Spain Peninsula is 24 hours from Monday to Friday for batteries up to 40kg and a term of 24/48 for batteries with a weight greater than 40kg, provided that the order is placed before 6.30pm on Monday Thursday, orders placed on Friday before 6:30 p.m. are delivered as of Monday, orders placed after 6:30 p.m. on Fridays are shipped the following Monday.
The shipping time to the Balearic Islands is 3 to 5 working days (order placed before 5:00 p.m.).
The shipping time to Portugal (Peninsula) is 3 to 5 working days (order placed before 4:00 p.m., Portugal time).
Our shipments are as urgent as possible to satisfy our customers.
If you want to check the status of your shipment, consult by email or contact the web phone number.
As a general rule, packages are sent within 48 hours after receipt of payment, through UPS with tracking number and delivery without signature. If you prefer certified shipping via UPS Extra, an additional charge will apply. Contact us before requesting this option. Regardless of the shipping method you choose, we will provide you with a link so you can track your order online.
Shipping costs include handling and packaging costs, as well as postal expenses. The handling costs have a fixed price, while the transport costs may vary according to the total weight of the package. We advise you to group all your items in one order. We can not combine two different orders, and the shipping costs will be applied for each one individually. We are not responsible for any damages that your package may suffer after shipment, but we do our best to protect all fragile items.
The boxes are large and your items will be well protected.